Posts Tagged ‘Troubleshooting’

Update firmware on your devices

Published by | Monday, April 14th, 2014

firmware_chip

If you own consumer electronic devices like Internet routers, printers, laptop computers, and mobile phones, eventually you’ll need to update the firmware on one or more of them to either fix a known issue, or update the device’s functionality. This week on Monday Productivity Pointers, we’ll take a look at the often confusing process of firmware updates. I’ll explain what firmware actually is, how it’s different from software, and when and why it’s appropriate to update the firmware on your devices.

Troubleshooting Wi-Fi security: Monday Productivity Pointers

Published by | Monday, March 24th, 2014

Troubleshooting wi-fi security

Before we get started, I’m happy to announce this week marks our 52nd week of Monday Productivity Pointers–one whole year of productivity with lynda.com! Thanks to each and every one of you for sending in your requests and your recommendations.

Fixing browser annoyances: Monday Productivity Pointers

Published by | Monday, December 2nd, 2013

Fixing common browser annoyances

Explore Monday Productivity Pointers at lynda.com.


We use web browsers for just about everything today. You’re even using one right now to read this blog post. So we get frustrated when they don’t behave as expected. This week’s Monday Productivity Pointers shows you how to solve some of the most common web browser annoyances you may encounter.

I’m not talking about error messages or critical, show-stopping bugs, but some common problems that pop up when using web browsers frequently. For example, at some point in your web-browsing experience you may have typed the wrong user name into a website’s login form—and now every time you return to that site, there are two user names in the dropdown list: the correct user name and the mistake you wish would just disappear. In the first video this week, I’ll show you how to remove those mistakenly saved auto-fill entries or passwords that your web browser is holding on to.

Monday Productivity Pointers: Remote troubleshooting a computer

Published by | Monday, June 24th, 2013

Last week on Monday Productivity Pointers, I explained how to take screenshots on a Mac or PC—a useful tool when you want to show your screen to someone who’s not sitting in front of your computer.

This week I’m flipping things around and showing you how to remotely control someone else’s computer. It used to be tough to connect to another computer; you’d need to install the right software on both machines, create user accounts for your participants, and even muck around with local firewall and network settings to get everything to work correctly. But it’s much easier now, so in this week’s Monday Productivity Pointers I’ll highlight two different apps that simplify the process of connecting to and controlling another computer.