Posts Tagged ‘Screensharing’

Monday Productivity Pointers: Remote troubleshooting a computer

Published by | Monday, June 24th, 2013

Last week on Monday Productivity Pointers, I explained how to take screenshots on a Mac or PC—a useful tool when you want to show your screen to someone who’s not sitting in front of your computer.

This week I’m flipping things around and showing you how to remotely control someone else’s computer. It used to be tough to connect to another computer; you’d need to install the right software on both machines, create user accounts for your participants, and even muck around with local firewall and network settings to get everything to work correctly. But it’s much easier now, so in this week’s Monday Productivity Pointers I’ll highlight two different apps that simplify the process of connecting to and controlling another computer.